Refund & Cancellation Policy
We at Vape Guru want you to be satisfied with your experience. Please read our refund and cancellation terms carefully:
1. Order Cancellations
Orders can be cancelled within 1 hour of placement. Please email us at vapegurullc@gmail.com as soon as possible.
2. Refund Eligibility
Refunds are available under the following conditions:
- Items are unused and in original packaging
- Refund is requested within 7 days of delivery
- Return shipping is the customer’s responsibility
Once we receive and inspect the return, we’ll issue a refund to the original payment method.
3. Damaged or Incorrect Items
Contact us at vapegurullc@gmail.com within 48 hours of delivery with photos of the damaged or incorrect items and packaging.
⚠️ Please Note: For safety and hygiene reasons, used vape products cannot be returned or refunded.